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Value Creation through Sales and Operations Planning: Critical Success Factors and Lessons Learned

Tuesday , May 25 2010

What Was Discussed

Regardless of the sophistication level used, matching demand and supply remains a daily challenge.  Panel members will borrow from their personal experiences to address a number of critical questions: What are some of the typical roadblocks and pitfalls? Should S&OP extend beyond the traditional firm, adopting a true supply chain perspective? Who needs to be involved in S&OP, and how can the necessary buy-in be achieved? How can we track and ‘market’ the value of implementing a structured S&OP program?

Speaker Biographies

Jay Traficante recently joined Acushnet Company as Senior Director, Golf Ball Supply Chain.  Through various positions at companies like P&G (Gillette), Bose, and Houghton Mifflin Harcourt Publishing, Jay has built a track record of managing global product introductions, implementing inventory reduction strategies, and increasing customer service while decreasing internal costs.  Jay earned his Bachelor’s in Business Administration (Operations Management) from UMass Amherst, and MBA in Marketing from Boston University.

 

Sean O’Sullivan joined Welch’s three years ago to create a Demand Planning organization.  That role expanded to Director of Supply Chain Planning in 2008.  By implementing an S&OP process, elevating Sales and Supply Chain collaboration and applying lean tools to planning and scheduling, Sean and his team have cut forecast error by 40%, reduced inventories by more than 20% and cut material losses and waste by nearly $4 million dollars per year.  Prior to joining Welch’s, Sean spent 20 years at Colgate-Palmolive in technology, operations, supply chain and demand planning.  Sean earned a BSE in Chemical Engineering from Princeton University, and MBA from Cornell University

Rick La Fratta is Director of Global Order Fulfillment and Planning for the Patient Care and Clinical Informatics business within Philips Healthcare. Rick and his team implemented a global S&OP process which is a best practice across Philips Healthcare. The results are increases in the top and bottom lines, customer satisfaction, market share, inventory turns, and lower scrap rates. Rick has worked at Hewlett Packard, Agilent Technologies, and Philip Healthcare in a variety of roles including Production Manager, Operations Manager, Materials Manager, Master Scheduling Manager, and Order Desk Manager. He holds a Bachelor of Science in Computer Information Systems and an MBA from Bentley University.

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